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.15s}.dash-card:hover{border-color:var(--borda-clara);transform:translateY(-1px)}.dash-card-icon{width:42px;height:42px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:1.1rem;flex-shrink:0}.dash-card>div{display:flex;flex-direction:column;gap:3px}.dash-card-valor{font-size:1.7rem;font-weight:900;color:var(--texto);line-height:1;letter-spacing:-.02em}.dash-card-label{font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--texto-dim)}.dash-chart-box{background:var(--bg2);border:1px solid var(--borda);border-radius:10px;padding:20px 22px;box-shadow:0 2px 12px #00000026}.dash-chart-titulo{font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--texto-dim);margin-bottom:18px;padding-bottom:10px;border-bottom:1px solid var(--borda)}.btn-filtro-dash{padding:5px 16px;border-radius:6px;border:1px solid var(--borda);background:var(--bg2);color:var(--texto-dim);font-size:.78rem;font-weight:700;cursor:pointer;transition:all .2s;font-family:inherit}.btn-filtro-dash:hover{border-color:var(--borda-clara);color:var(--texto)}.btn-filtro-dash.ativo{background:var(--azul-borda);color:var(--texto);border-color:var(--azul-borda)}#tabela-analitica-body tr:hover{background:#ffffff08}#tabela-analitica-body td{color:var(--texto-dim);white-space:nowrap}html,body,#root{min-height:100%}body{margin:0}a{color:inherit}button,input,select,textarea{font:inherit}.app-main-full{min-height:calc(100vh - 68px)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.filtro-view{display:flex;gap:4px;align-items:center}.btn-filtro{padding:4px 14px;border-radius:6px;border:1px solid var(--borda);background:var(--bg2);color:var(--texto-dim);font-size:.78rem;font-weight:700;cursor:pointer;letter-spacing:.05em;transition:all .2s}.btn-filtro.ativo{background:var(--azul-borda);color:#fff;border-color:var(--azul-borda)}.motivo-wrap{margin-bottom:16px}.motivo-wrap label{display:block;font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--texto-dim);margin-bottom:6px}.motivo-wrap select{width:100%;padding:8px 11px;background:var(--bg3);border:1px solid var(--borda);border-radius:7px;color:var(--texto);font-size:.9rem}.motivo-erro{font-size:.75rem;color:var(--danger);margin-top:5px;display:block}.btn-disabled{opacity:.3;cursor:not-allowed!important;filter:grayscale(1)}.dash-toolbar{display:flex;align-items:center;gap:20px;background:var(--bg2);border:1px solid var(--borda);border-radius:10px;padding:14px 22px;margin-bottom:24px;flex-wrap:wrap}.dash-toolbar-field{display:flex;flex-direction:column;gap:5px}.dash-toolbar-field label{font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.09em;color:var(--texto-dim)}.dash-toolbar-field select{padding:7px 12px;border-radius:6px;border:1px solid var(--borda);background:var(--bg3);color:var(--texto);font-size:.88rem;min-width:160px}.dash-kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.dash-kpi-card{background:var(--bg2);border:1px solid var(--borda);border-radius:10px;padding:20px 22px;display:flex;align-items:center;gap:16px}.dash-kpi-icon{width:44px;height:44px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;flex-shrink:0}.dash-kpi-valor{font-size:2rem;font-weight:900;line-height:1;letter-spacing:-.03em}.dash-kpi-label{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--texto-dim);margin-top:4px}.dash-charts-row{display:grid;gap:20px;margin-bottom:20px}.dash-charts-row.col-2{grid-template-columns:1fr 1fr}.dash-charts-row.col-1{grid-template-columns:1fr}.dash-loading{display:flex;align-items:center;justify-content:center;gap:10px;padding:60px;color:var(--texto-dim);font-size:.88rem}.dash-spinner{width:18px;height:18px;border:2px solid var(--borda-clara);border-top-color:var(--azul);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.ttk-table{width:100%;border-collapse:collapse;font-size:.83rem}.ttk-table th{position:sticky;top:0;z-index:1;background:var(--th-bg);color:var(--texto-dim);font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.09em;padding:8px 12px;text-align:left;border-bottom:1px solid var(--borda)}.ttk-table td{padding:8px 12px;border-bottom:1px solid var(--borda);color:var(--texto)}.ttk-table tr:hover td{background:var(--hover-linha)}.grupo-regiao .tickets-table thead{display:none}.criar-field input,.criar-field select,.criar-field textarea{width:100%;background:var(--bg3);border:1px solid var(--borda);color:var(--texto);padding:8px 10px;border-radius:7px;font-size:.88rem;font-family:inherit;outline:none}.criar-field input:focus,.criar-field select:focus,.criar-field textarea:focus{border-color:var(--azul-claro);box-shadow:0 0 0 2px var(--azul-glow)}.criar-field input[readonly]{opacity:.72;cursor:default}.regiao-badge{display:inline-block;padding:2px 8px;border-radius:4px;font-size:.65rem;font-weight:700;letter-spacing:.06em}.sla-legenda{display:flex;gap:18px;margin-bottom:12px;flex-wrap:wrap}.sla-legenda-item{display:flex;align-items:center;gap:6px;font-size:.72rem;color:var(--texto-dim);font-weight:600}.sla-legenda-cor{width:12px;height:12px;border-radius:3px;flex-shrink:0}